Everything people ask us before their first order. If your question isn't here, message Jason or Tara directly - we'd rather you ask than guess.
Q.How do volume discounts work?
Discounts apply automatically based on your total order, any mix of compounds: . Paying cash takes a further 5% off on top of that - the two add together, so an order over $400 paid in cash is 20% off. E-transfer gets the volume discount only. If you have a manual discount code, we apply whichever is better for you - a code and a volume tier don't stack with each other. One exception: a product on an introductory price is left out of the discount - right now that is GlowTox at $130. It still counts towards your order total, the discount just doesn't come off that line. When it returns to its regular $150 the discounts apply to it like everything else.
Q.I'm buying a full cycle - can you do better on price?
Ask us. The automatic tiers are the floor, not the ceiling - on a full cycle, several compounds at once, or a genuinely large order, message before you order and we'll see what we can arrange. And if money is tight, say so. We would much rather sort something out than watch you run a half dose, because a stretched dose wastes the whole run.
Q.Do you price match?
Yes. Find the same compound in stock at a lower price from another Canadian source, and we'll match it. The competitor's price has to be in CAD and include shipping and tax for a fair comparison. Message us directly to claim.
Q.How do I pay and where do I pick up?
We're a local, in-person operation based in Maple Ridge and the Lower Mainland / Fraser Valley. Message us to arrange a time, then pay and pick up in person, or set up a meeting through our booking link below. We accept e-transfer, cash, or PayPal.
Q.Can I order a specific peptide that's not on your list?
Yes - we can do custom orders. If there's something specific you're after that we don't currently carry, message us and we'll let you know if we can source it.
Q.Do you sell needles and BAC water separately?
Yes, both are available if you need to restock supplies on their own without ordering a full compound.
Q.Can I order a full cycle up front?
Yes, and we recommend it for compounds with a defined cycle length (KLOW, Retatrutide, MOTS-c, Wolverine Stack, CJC+Ipa). Ordering the full run up front means you never hit a gap mid-protocol, and it's often the easiest way to hit a volume discount tier. See the Pricing & Cycles guide for vials-per-cycle on each compound.
Q.What syringe do I need?
A standard U-100 insulin syringe (1ml = 100 units), with a 30g 5/16" needle for subcutaneous injection unless a specific compound note says otherwise. This is what every draw and unit mark in our guides is calculated for.
Q.Does the amount of BAC water I add change how strong the peptide is?
No. Changing the amount of bacteriostatic water never changes potency or how long a vial lasts - the total mg in the vial and the number of doses you get stay exactly the same. Adding more water just makes the concentration more dilute, which changes the draw volume and the unit mark on your syringe. Less water means a smaller draw for the same dose; more water means a larger one. We standardize most vials to keep that math simple and consistent across compounds - see the Reconstitution & Dosing guide.
Q.Which compounds do I take every day, and which ones cycle?
Daily compounds include KLOW, Wolverine Stack, CJC-1295 + Ipamorelin, NAD+ 100mg, MT-2, Selank, and GHK-Cu/Glutathione. Several compounds run on a partial-week schedule instead: Retatrutide is once weekly, MOTS-c is three times a week (Mon/Wed/Fri), Tesamorelin is five times a week (Mon–Fri), and HCG is two to three times a week. PT-141 is as-needed only. Full breakdown with AM/PM timing in the Schedule Guide.
Q.Does it matter what time of day I take these?
For some compounds, yes. Tesamorelin and CJC-1295 + Ipamorelin should be taken at bedtime to align with your body's natural overnight growth hormone pulse - taking them at other times reduces the benefit. Semax should be dosed before 2pm only, since it's stimulating enough to disrupt sleep later in the day. MOTS-c works best in the morning for the same reason. MT-2 is best taken in the evening to reduce flushing and nausea. Most other compounds (KLOW, GHK-Cu, Glutathione, Wolverine Stack, Retatrutide) don't have a circadian requirement - pick a consistent time that's easy to remember.
Q.I missed a dose - what do I do?
For daily compounds, just take it as soon as you remember and continue your normal schedule - don't double up. For weekly compounds like Retatrutide, take it as soon as you remember if it's been a day or two, then resume your usual day going forward. If you're more than a few days off schedule on anything, message us and we'll help you figure out the best way to get back on track.
Q.How do I store peptides before and after mixing?
Unmixed (lyophilized) vials should be kept in the fridge or freezer, away from light. Once you've added BAC water, keep the vial refrigerated and use it within the window noted for that compound - most peptides are good for several weeks once mixed, though Glutathione is less stable and should be used within 2–3 weeks. Always swirl gently to mix; never shake, as it can damage the peptide structure.
Q.Can I travel with my peptides?
Short trips are generally fine with a small insulated bag or cooler pack to keep vials cool, especially in summer. For longer travel, NAD+ 100mg is a good travel-friendly option since it's a small daily microdose vial. Avoid leaving any mixed vial in a hot car or direct sun.
Q.How do I know what I'm getting is actually what the label says?
Every certificate we hold is published on the compound pages, and you can independently verify any of them yourself using the key on each COA. This isn't a marketing claim - it's a number you can check.
Q.What does "over label" mean on a COA?
Most of our test results show slightly more active compound than the label states - for example, 11.4mg in a vial labeled 10mg. GMP manufacturers intentionally overfill slightly so the minimum labeled dose is always present even accounting for any loss during production. It's a quality marker, and it means you're getting at least what you paid for, often more.
Q.Are these the same products other sellers carry?
Once you trace the raw materials back, an estimated 80% of the world's generic peptide supply runs through Chinese GMP facilities, even what ships from sellers in India or Europe. Whether you buy from a clinic, another online seller, or us, you're very likely sourcing from the same handful of underlying manufacturers. The real difference is how many markup layers sit between you and the factory - we keep that as thin as possible.
Q.Is this medical advice?
No. Everything in our guides reflects standard research-community protocols and publicly available information, not a prescription or medical recommendation. We're not doctors. For anything involving hormonal monitoring - Tesamorelin, HCG, Kisspeptin-10, or any compound where you're titrating based on bloodwork - please work with a physician alongside what we provide.
Q.What's the easiest way to reach you?
Call or text
778-719-0009 - that is the fastest way, and it reaches us directly. Email, Facebook, Messenger and Telegram all work too. If you'd rather set up a specific time to talk or meet, use the booking link to grab a slot for a phone call or an in-person visit.
Q.What payment methods do you accept?
E-transfer, cash, and PayPal. Payment is arranged when you message us to set up your order.
Q.I'm new to this - where do I start?
Tell us your goal (fat loss, recovery, energy, sleep, hormonal support, etc.) and we'll point you to the right starting compound and dose. Many people start with an entry-level option like Retatrutide 10mg or NAD+ 100mg to confirm tolerance before stepping up. Check the Stacking Guide for goal-based combinations, or just message us directly - that's usually faster.
Q.What if I have side effects?
Mild nausea, injection site redness, or temporary flushing can happen, especially when starting a new compound or stepping up a dose. Starting low and going slow (as our dosing guides outline) minimizes this. If anything feels concerning or doesn't resolve, stop and talk to a physician, and let us know too.
Q.Can I stack multiple compounds right away?
You can, but we usually recommend introducing one new compound at a time when possible, especially early on, so you can tell what's doing what and identify the source if anything feels off. Once you know how your body responds, stacking becomes much easier to manage. The Stacking Guide has proven combinations once you're ready.
